Utility Services Department

The Town of New Castle provides water, sewer and trash and recycling collection services to our residents.  New homeowners should complete an Application for Utility Services as soon as possible after closing on the purchase of a new home.  The Town does not require a deposit, but the Title Company will collect a $10.00 transfer fee at closing.  For new homeowners, responsibility for services begins on the date of ownership and amounts will be prorated for partial months.

The Town prepares utility bills on the first working day of each month for services for the previous month; residents can expect to receive their bill during the first week of the month.   Bills are payable in full by the 25th day of the month and are considered past due if not paid by the end of the month.  Payment can be made by cash, check, money order, or credit or debit card.  Payments can be mailed or dropped off at Town Hall, either inside during business hours or outside in the drop box at any time.  Payments are retrieved from the box at 8:00 AM every working day.

The total monthly minimum amount for water, sewer and trash removal is $76.52 for Town residents.  Additional charges apply for water usage over 6,000 gallons. Rates vary for seniors and out-of-town customers. 

From May 1 through September 30, summer watering rules are in effect. 

For rental property owners, please be aware that the Municipal Code requires that water and sewer service remain in the name of the property owner.   As a convenience to you, and with your written permission, a tenant may be added to your account as a co-signer and receive the utility bill in his or her name.  Responsibility for payment of all amounts due, however, remains with the property owner.  A Tenant Agreement Form completed by the owner will authorize the Town to send the monthly bills to your tenant.  There is a $5.00 administrative charge for this service.

Location:
Mailing Address:
P O Box 90
New Castle, CO 81647

Ph: (970) 984-2311
Fax: (970) 984-2716

Greg Colter
Utilities Supervisor
Ph: (970) 984-0669, x2420
gcolter@newcastlecolorado.org